These are the ground rules for anyone using our website. The document explains who owns the site and the content, what you can do (and what you cannot — for example, copy our articles without permission), what we are responsible for and what we are not (for example, we do not guarantee 24/7 uptime). If a dispute arises, you will find here how it gets resolved. By using the site, you agree to these rules.
01General provisions
1.1. The owner of spilnoagency.com.ua is Sole Proprietor Valerii Krasko, registered in Ukraine (hereinafter “Spilno Agency”, “we”, “us”).
1.2. Details: Tax ID (RNOKPP) 3219017093, address 35 Balkivska Str., Apt. 104, Odesa, Ukraine, email [email protected].
1.3. By using the site — viewing pages, reading the blog, filling in forms — you confirm that you have read and accept these Terms. If you disagree with any part, please stop using the site.
1.4. These Terms apply only to the website spilnoagency.com.ua and do not govern the terms of cooperation with us as a service provider — those are set out in a separate contract.
02Intellectual property
2.1. All materials on the site — text, blog articles, design, logo, illustrations, case studies, infographics, video — are the intellectual property of Spilno Agency or are used by us under a valid licence.
2.2. Permitted without additional permission:
- read, view, and share links to pages on the site
- quote materials with a mandatory active dofollow backlink to the source and attribution to the author
2.3. Prohibited without written permission:
- full or partial copying of site materials to other resources
- commercial use of materials
- modifying, translating, or repurposing site materials
- using the Spilno Agency logo and brand identity
2.4. Client case studies are published with the consent of the relevant clients. Specific company data and sensitive information is masked or has been approved.
03Acceptable use
3.1. By using the site, you agree not to:
- attempt unauthorised access to servers or the admin panel
- use automated tools (bots, scripts, scrapers) to mass-collect information from the site
- submit spam, malicious links, abuse, or threats through forms
- impersonate another person
- use the site for unlawful purposes or to infringe the rights of third parties
3.2. In case of a violation, we reserve the right to:
- block your access to the site (by IP, email, or other identifier)
- retain technical data of the violation for investigation purposes
- share data with law enforcement upon request
04Services and the nature of information on the site
4.1. The site is an informational resource. The information on it — blog articles, service descriptions, case studies — is general in nature and does not constitute professional advice prior to entering a contract.
4.2. Submitting a contact form does not constitute a contract. It is a request for a consultation. A contract is concluded separately following discussion of the task.
4.3. The description of services on the site is not a public offer. Specific terms, scope, and pricing of services are agreed individually with each client in a contract.
05Disclaimer
5.1. We do everything reasonable to keep the site working correctly, but we do not guarantee:
- continuous 24/7 availability
- absence of technical issues
- compatibility with every device and browser
- 100% accuracy of all information at every moment
5.2. We are not liable for:
- damages resulting from use or inability to use the site
- the content and availability of external sites linked from our site
- the results you may achieve when applying information from blog articles in practice
5.3. Client case studies and results published on the site are individual and are not guaranteed for other projects. The effectiveness of digital marketing depends on many factors specific to each business.
06Personal data
6.1. The collection, storage, and processing of personal data is governed by a separate document: Privacy Policy.
6.2. Information on cookies is in the document: Cookie Policy.
07Changes to these Terms
7.1. We may make changes to these Terms. The “Last updated” date is always shown at the top of the document.
7.2. Continued use of the site after changes have been made indicates your acceptance of the updated version.
7.3. We will notify you of significant changes via a banner on the site.
08Dispute resolution and applicable law
8.1. These Terms are governed by the law of Ukraine.
8.2. In case of a dispute, the parties agree to first attempt to resolve it through negotiation. The pre-litigation period is 30 calendar days from the receipt of a written claim.
8.3. If pre-litigation resolution is not possible, the dispute is resolved in the courts of Ukraine at the place of registration of the Sole Proprietor.
09Contact
For all site-related questions — [email protected]