Instructions
SendPulse Service — The Standard for Professional Mailings
Successful business promotion requires high-quality and comprehensive communication with potential clients. Today, email marketing alone is not enough. Consumers expect companies to interact with them in a convenient format. This includes not only email, but also messengers, Push notifications, or SMS.
If these tools are used separately, without full interaction, chaos can arise. For example, a client has already purchased a product, but continues to receive offers to buy it again. To avoid such a situation, full synchronization of all tools is needed. This is where the SendPulse mailing service comes to the rescue.
You can register for the service using the link – https://sendpulse.com/
How SendPulse Works
The platform began its journey as a powerful email marketing service. Thanks to an understanding of market demands, its functionality has constantly evolved. The modern goal of the service is to provide businesses with the ability to form omnichannel or multichannel communications. In such a case, a client’s transition from one communication application to another remains unnoticed by them. The marketer can fully control this process.
SendPulse functions as a unified communication management system.
A business owner can create messages and send them through various communication channels. Templates, single mailings, and targeted emails are used to automate the process. Inform clients about promotions, discounts, special offers, order status changes, new projects, and more. The platform integrates with websites, eCommerce services, and CRM to automatically collect necessary contacts without constant marketer involvement.

SendPulse is a convenient marketing platform with an intuitive interface and a multitude of functional tools. You can master the system’s operation and create your first mailing in approximately 15 minutes. The platform is equipped with the necessary tools for comprehensive and effective online marketing.
SendPulse Advantages: 7 Reasons to Forget About Competitors
Although there are several alternatives, SendPulse has a number of undeniable advantages. Its capabilities have a wide reach. Let’s look at the seven key benefits of the system.
| Multichannel | Allows reaching clients at all key interaction points on a single platform. The ability to create a unified communication strategy significantly increases engagement and conversion. |
| Analytics and Statistics | The platform provides detailed reports on the effectiveness of your campaigns, including opens, clicks, unsubscribes, and error statistics. This allows for quick assessment of mailing success and data-driven decision making. |
| Personalization | The ability to send messages tailored to each individual client, using their name, purchase history, or website behavior. A high level of personalization significantly increases content relevance and audience loyalty. |
| Integration | The service easily integrates with your website, CRM systems, and other applications thanks to an open API and ready-made plugins for popular CMS. This ensures seamless data exchange and workflow automation. |
| Easy Management | The interface is intuitive, allowing even beginners to quickly master creating emails, setting up chatbots, and launching automation. You don’t need technical knowledge to start effective marketing. |
| Flexible Pricing System | The platform offers a free plan to start and scalable paid packages. This makes the service accessible for small startups as well as large companies, and for solving specific tasks. |
| Testing | The ability to conduct A/B testing of emails, subjects, or design elements helps determine the most effective options. This is critically important for continuously improving open and click rates in your mailings. |
Thanks to these features, the SendPulse program is more popular than its counterparts. The platform saves your time, increases efficiency, and helps retain clients.
For Which Tasks Is SendPulse Convenient to Use
The platform will be useful for any user, company, or project that requires active client interaction, mailing automation, and conversion rate improvement. In practice, SendPulse is used wherever there is a client base with whom stable communication is needed. Let’s consider this issue in more detail.

Retargeting and E-commerce
A convenient and profitable solution for large, medium, and small online stores. SendPulse is used for abandoned cart reminders, repeat sales, and promotional offers. A client can receive a personalized promotional discount, which they learn about via email or Push notification.
Webinars and Educational Courses
Educational platforms use SendPulse to send automatic messages with learning materials, provide class schedules, inform about the start of webinars, and more. Such communication helps students stay focused on their studies.
Travel and Restaurant Companies
For such organizations, active client communication is extremely important. They accompany clients during their leisure, provide personalized offers according to preferences, and remind them about bookings. The platform’s capabilities are quite extensive and will satisfy users’ needs for client communication. Individual settings make the platform practical for increasing business efficiency.
System Functionality
Thanks to SendPulse, a business owner can create highly personalized mailings. The necessary tools for tracking and analytics are provided. A marketer uses the following basic functions:
- Statistics tracking — comprehensive activity analysis.
- Personalization — client’s personal data is inserted into messages.
- Email creation — sequential follow-up mailings and automatic composition.
- Templates — the owner can adjust content and form.
- White Label — the brand is featured in the mailing.
- Click map — an option that allows tracking popular links.
- HTML editor — for editing text messages as desired.
- Scheduler — mailings are executed on the desired date and time.
The system’s functionality is also configured to send emails according to your campaign’s style. There are no restrictions on the number of recipient addresses. These are just basic capabilities, of which there are actually many more.
Client Communication Channels
SendPulse provides virtually all possible channels for client communication. Let’s look at the most common and convenient ones.

Email Mailings
A classic interaction option that has not lost its effectiveness to this day. You can create emails with the desired graphic format and design. Text content is also created according to the owner’s needs. There are several types of SendPulse mailings:
- Triggers. Emails are automatically generated if the user shows activity. This could be registration, purchase, etc.
- Regular mailings. The user expects such emails. This is convenient during promotions, for campaign announcements, and when new products appear.
- Transactional messages. After a purchase or delivery status change, an email is sent. This channel is actively used by online stores, logistics services, and commercial structures.
- Email series. Auto-funnels in the form of a series of messages that guide the user through a specific process.
- Personalized mailings. They differ from regular ones in that they are based on the client’s interests. A special offer is selected based on this.
Thanks to SendPulse’s flexibility, businesses become more efficient and profitable. Individual content and design attract attention, thus increasing conversion. To activate user reactions, customize personalization according to their preferences and actions.
Push Notifications
Some marketers consider them the most effective. Text content is visible in any application. The main advantage is that you don’t need to open email to read the message. This is a practical solution for announcing new products, abandoned cart reminders, special offers, and more.
Mailings are performed by trigger or schedule. The information is highly personalized and pertains to a specific user. It contains personal data available in the system.
SMS Mailings
Mailings are performed by trigger or schedule. The information is highly personalized and pertains to a specific user. It contains personal data available in the system.
Viber Marketing
Viber is one of the most popular messengers in Ukraine. It has proven a high level of effectiveness. The SendPulse system significantly increases reach and communication volume. For this, use ready-made templates that can be edited to suit your needs. Segmentation by region, age, interests, etc., is available.
Chatbots
Communication in popular messengers like Instagram, Facebook Messenger, Telegram, and WhatsApp is fully automated. Chatbots are used for collecting orders, surveys, sending news, and other types of communications that do not require in-depth client interaction.
Website Builder
The software allows you to create minimalistic resources like landing pages. These are full-fledged websites where necessary information, campaign accounts, and links to product or service cards are placed. You can add subscription forms, payment buttons. Integration with CRM for lead collection and launching marketing campaigns looks attractive. SendPulse has a rich set of tools for client communication, making it effective.
From Sole Proprietors to Corporations: Who Needs SendPulse
SendPulse is not just an email mailing service; it’s a comprehensive multichannel marketing platform designed to make client communication as effective and automated as possible, regardless of your business size. So, who will find this tool useful?
| Small Business | Digital Agencies | E-commerce and Online Stores | Large Corporations |
| Affordability. Thanks to the free tariff plan, you can start email marketing even with a zero budget. | Multichannel. The ability to create comprehensive strategies and complex campaigns. They reach the client where it’s convenient for them. | Customer Retention. The system quickly integrates with popular CMS and allows automatically sending abandoned cart emails, price drop notifications for viewed products, and recommendations. | High Email Deliverability. The service ensures a high percentage of emails landing in the «Inbox» folder, which is crucial for millions of mailings. |
| Organization. You get all tools in one interface, saving time and money that would be spent subscribing to a dozen different services. | Automation 360. A tool for setting up complex triggered message chains based on user behavior on the website. | Chatbots for Sales. Can take orders, consult clients, and answer questions about delivery and payment, easing the workload of managers. | Built-in CRM. For collecting, systematizing, and managing all client communication points in one place. |
| Ease of Use. An intuitive visual builder helps quickly create beautiful emails and launch basic automated sales funnels without involving programmers or designers. | Segmentation and A/B Testing. Advanced features help send highly personalized offers, and testing ensures continuous conversion rate improvement. | API and Integrations. Connecting SendPulse with corporate systems, data, and applications, creating a unified information space. |
More About Automation 360
The platform has a powerful set of tools. If mastered well, significant results can be achieved. Automation 360 stands out, used for creating automated funnels in a convenient visual builder. A marketer forms an automatic funnel based on the «if…then» principle. A workflow is created based on client actions.
The automatic chain starts with a specific action:
- Triggers from the database. A new subscriber is added to the list.
- Events. The most powerful type. Starts after a specific client action is performed.
- Webhook. Receives data from external systems.
There are also multichannel chains for integrating all channels into one funnel. This approach helps create an automated system for responding to client actions.

Integrations
SendPulse is not an isolated system. It integrates with the most popular systems. Users can also connect the platform via API and Zapier. Ready-made models have been created for popular CMS like WordPress, Shopify, Magento. Thanks to deep integration with Google Analytics, conversion can be tracked, and data is transferred to other CRM systems. For complex integrations, use the open API. With the Zapier service, SendPulse can be linked to hundreds of other programs without developer assistance.
SendPulse is a universal solution that facilitates flexible work for sales managers, business owners, online schools, and marketers. It is ideal for anyone looking to automate communication, increase client engagement, and consequently, boost sales through numerous channels.
Anti-Spam Policy Settings
This is an important criterion if much work will be done with email. The service does not allow spam mailings, so when setting up, you must adhere to the following rules:
- The subject and content of the email must not contain misleading or false information. Emails are not allowed to be sent without the recipient’s prior consent. Defamatory messages are also prohibited.
- It is recommended to authenticate your account. You can set up your own domain for tracking in your personal account. If the system detects a risk of an email going to spam, a warning will appear during the preview stage on how to improve the success rate.
- The SendPulse domain must be specified in the links of all emails. To use your own domain, configure a DNS record to track the number of clicks on the link. In the «Authentication» section, connect your own domain.
Drawbacks You Should Know About
Any service has its weaknesses, and SendPulse is no exception. One drawback is mandatory branding. On the free plan, service advertisements will be shown in your mailings. Note that charges are processed automatically, so plan your budget. Be prepared for periodic changes in service tariffs. Another disadvantage is the difficulty with exporting large databases. Only personal experience with the functionality will help you definitively determine all the pros and cons of SendPulse.

SendPulse Mobile Application
SendPulse offers a full-featured mobile application, available for both Android and iOS (iPhone). This allows marketers and business owners to manage mailings and track their effectiveness regardless of their location. The app not only displays basic statistics but also provides additional features:
- Real-time monitoring. Instant check of key metrics (opens, clicks, unsubscribes) for all launched campaigns.
- Database management. Adding new subscribers or viewing existing lists directly from your phone.
- Creation and launch. In some versions, you can launch or stop already prepared mailings, which is critically important for quick response.
- Thanks to the application, you always stay connected with your marketing and can control processes, even when outside the office.
SendPulse is an indispensable tool for any business focused on increasing online sales. Its multifunctionality allows not only engaging the audience but also automating communication. With minimal costs, you get a powerful lever for increasing conversion. We recommend taking advantage of the free testing opportunity to personally verify its benefits.
Frequently Asked Questions
What is SendPulse and what main services does it offer?
SendPulse is a universal marketing platform that helps businesses effectively communicate with their audience through multiple channels. Its main services include: Email marketing (creating and sending emails), chatbots (for Telegram, Viber, Instagram, Facebook), SMS mailings, Web Push notifications, and a CRM system for client management.
Is SendPulse suitable for small businesses or startups?
Yes, SendPulse is an excellent choice due to its affordable pricing policy and the availability of a free plan for email mailings with a limited number of subscribers. The platform offers an intuitive interface and ready-made templates, allowing you to quickly launch marketing campaigns without deep technical knowledge.
What automation capabilities does the platform offer?
The system has a powerful Automation 360 tool, which allows you to set up automatic message chains, or triggered mailings. You can create scenarios based on user actions, such as registration, product viewing, abandoned cart, and automatically send them personalized emails, SMS, or chatbot messages, significantly increasing conversion.
How difficult is it to integrate SendPulse with my website or CRM?
Integration is usually quite simple. The platform provides ready-made plugins for popular systems like WordPress, Opencart, Joomla, as well as instructions for connecting via API. You can easily integrate subscription forms and client data from your website for seamless operation of all marketing tools.
Does SendPulse have chatbots for popular messengers?
SendPulse is one of the leaders in chatbot development. The service allows you to create multifunctional chatbots without coding knowledge for key platforms. You can «draw» scenarios using a simple drag-and-drop interface and automate sales and support. Based on user responses, the bot stores data and sends personalized offers or messages. You can easily create website widgets or links for quick user connection. This helps automate client support and sales 24/7.
Again, we remind you that you can register for the service using the link – https://sendpulse.com/
Frequently Asked Questions
How SendPulse Works?
The platform began its journey as a powerful email marketing service. Thanks to an understanding of market demands, its functionality has constantly evolved. The modern goal of the service is to provide businesses with the ability to form omnichannel or multichannel communications. In such a case…
What is sendPulse Advantages: 7 Reasons to Forget About Competitors?
Although there are several alternatives, SendPulse has a number of undeniable advantages. Its capabilities have a wide reach. Let’s look at the seven key benefits of the system.
What is for Which Tasks Is SendPulse Convenient to Use?
The platform will be useful for any user, company, or project that requires active client interaction, mailing automation, and conversion rate improvement. In practice, SendPulse is used wherever there is a client base with whom stable communication is needed. Let’s consider this issue in more…
What is system Functionality?
Thanks to SendPulse, a business owner can create highly personalized mailings. The necessary tools for tracking and analytics are provided. A marketer uses the following basic functions:
What is client Communication Channels?
SendPulse provides virtually all possible channels for client communication. Let’s look at the most common and convenient ones.