Your Meta Ads account is disabled — campaigns are paused, budget frozen. We restore access through Account Quality, identity verification, and formal Meta appeals. European businesses served across all industries.
From diagnosing the block to full ad account restoration — we guide you through every step.
A Meta Ads block is a crisis for any business: campaigns stopped, budget inaccessible, Meta support unresponsive. We know how to submit a correct appeal through Account Quality, pass identity verification, and reach a live Meta support representative. As a Meta Business Partner, we have additional direct communication channels with the Meta team.
We review Meta’s notification, check Account Quality, and identify the specific policy violation or technical reason behind the block.
We guide you through the ID Verification process: which documents to prepare, how to upload them correctly, what to do if verification is rejected. We help avoid common pitfalls.
We correctly frame and submit the appeal through Meta Ads Support. We match the arguments to the specific violation and provide the required compliance evidence.
When automated appeals fail, we use Partner channels to reach a live Meta representative and escalate the case to the right team.
If the Business Manager itself is blocked, we help restore the full structure: business account, pixels, catalogues, role assignments — minimising ad downtime.
After restoration, we audit all ads and account settings for Meta policy compliance and provide recommendations for safe ongoing account management.
Meta Ads can restrict advertising at multiple levels — from a single ad to the entire Business Manager. Each situation requires a specific approach.
The most common situation: Meta Ads account receives “Disabled” status. All campaigns stop, account settings become restricted. Causes include suspicious activity, policy violations, payment issues, or account verification failures. Resolved through Account Quality and an appeal.
Individual ads rejected for policy violations: prohibited content, misleading claims, restricted product categories, or landing page non-compliance. Campaigns run with only approved ads. Resolved by updating creatives and submitting a review request.
The entire Business Manager is blocked — all ad accounts, pixels, and catalogues are inaccessible. This is the most complex situation and typically requires identity verification plus a formal appeal with supporting documentation.
The personal Facebook profile of the Business Manager admin is restricted, blocking the entire advertising infrastructure. Resolved through identity verification and an appeal demonstrating authentic use of the account.
A transparent process — you receive status updates at every stage and know exactly what is happening with your account.
We review Meta’s notification, check Account Quality, and identify the exact block cause and affected entities.
We guide you through identity verification — documents, upload process, and resolving any rejection of the verification itself.
We correct all identified violations in ads, pages, and account settings before submitting the appeal.
We submit a correctly formulated appeal through Account Quality with arguments matching the specific violation type.
We monitor the review. If needed, we escalate through Partner channels. After restoration — compliance audit and prevention recommendations.
We diagnose the block, prepare the appeal, and restore your advertising as quickly as possible — with direct Meta support access when needed.